Legal
Privacy Policy
Last updated: June 19, 2026
JumpinGoat Coffee Roasters (“JumpinGoat,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, shop with us, sign up for our newsletter, or contact us, and how we use and protect that information.
Information We Collect
We collect information in a few ways:
- Information you give us. When you place an order, join our newsletter, or submit an events, wholesale, or contact form, we may collect your name, email address, phone number, shipping and billing address, and the details of your message or order.
- Information collected automatically. Like most websites, we may automatically collect limited technical data such as your browser type, device, pages visited, and referring page through cookies and similar technologies.
- Payment information. Online purchases are processed by our e-commerce and payment providers. We do not store full payment card numbers on our servers.
How We Use Your Information
- To process and fulfill your orders and respond to your inquiries.
- To send you newsletters, promotions, and updates if you have opted in.
- To improve our website, products, and customer experience.
- To prevent fraud and keep our site secure.
- To comply with our legal obligations.
Cookies and Tracking
We use essential cookies to make the site function and remember your preferences, such as your cookie choice. We may also use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings. Declining non-essential cookies will not prevent you from browsing the site.
How We Share Information
We do not sell your personal information. We share it only with trusted service providers who help us operate, such as payment processors, shipping carriers, email and hosting providers, and analytics services, and only as needed to provide their services. We may also disclose information if required by law or to protect our rights, safety, or property.
Data Retention
We keep your information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
Your Choices and Rights
- Newsletter. You can unsubscribe at any time using the link in any marketing email.
- Access and deletion. You may request a copy of the personal information we hold about you, or ask us to correct or delete it, by contacting us using the details below.
- Regional rights. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or the EU General Data Protection Regulation. We honor applicable requests.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data.
Third-Party Links
Our site may link to third-party websites and services, such as our online store, map providers, and social media. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
Children’s Privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or your information, contact us at charlie@jumpingoatcoffeeroasters.com or call 706-219-3854. You can also write to us at 2404 Helen Hwy, Cleveland, GA 30528.